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Integrating carsharing in rental car portals - What’s in it for operators?

What happens when a carsharing provider decides to integrate its vehicles on a large, well-known car rental portal? What is the difference compared to local MaaS platforms? How does the move change the operational business? FLOYT reports on specific examples and the effects on the carsharer. The operator of the billiger-mietwagen.de portal also gives an insight into its plans for the coming years.

Rethinking software and process architecture

Manuele Fragnito is a digitalization and shared mobility expert at Mobility, one of the most successful sharing organizations in the world. He has an inspiring vision for a future-oriented, scalable and robust sharing company architecture in terms of processes and software. In his presentation at the MOQO Summit 2024, Manuele will share exciting insights and help other providers to critically scrutinize their own set-up.  

What's ahead and how to prepare as a shared mobility operator?

Demand and supply in shared mobility are changing faster than ever before. Opportunities for car and bike sharing operators are created by the ban of kick-scooters and a new level of cooperation between shared mobility operators and Mobility as a Service (MaaS) are required by many cities.

Michael knows about the evolution and relations in the shared mobility sector. Through numerous discussions with experts and by the release and development of software products.

Based on this, he has been able to consult many operators and develop a suitable product strategy together with the MOQO team. Main requirements: scalability and design options for profitable business models, in this fast changing environment.

He will share his view on the status quo as well as the challenges and opportunities of the next 12 months.

Upgrading the DNA of cities with sharing

Sophie Stigliano works on the future of urban mobility for over 15 years. She has been the director of Urban Standards GmbH since it was founded in 2015. Its mission is to renegotiate the relationship between mobility and urban development and to help investors develop integrated mobility solutions for neighborhoods and operate them with partners in the long term. 

In her presentation, Sophie will report on where to start now and how to proceed in order to develop sustainably successful mobility offers - with a view to the future of cities.

Review of 5 years of growth: Milestones and future plans

Pit Reiter is Managing Director at FLEX, the leading carsharing provider in Luxembourg and a subsidiary of the Luxembourg rail company CFL. The sharing service celebrated its 5th anniversary in 2023, marking a number of milestones and successes. The service now comprises over 250 vehicles at 62 stations throughout the Grand Duchy of Luxembourg. At the summit, Pit talks about the biggest learnings and the plans for the next 5 years.

The future of mobility - Will shared mobility even reach the countryside?

Stefan Carsten is a futurologist, an urban development and mobility expert. During his time at Daimler, he designed the concept for the car sharing service Car2Go - at a time when free-floating car sharing was not yet a common term. To this day, he is considered a thought leader and advises players from all areas of the mobility industry.

What is the status quo of the mobility revolution? Can shared mobility also work in rural areas? Which concepts can work? Stefan answers these questions and more in his talk at the MOQO Summit.

Platform Business Setup (DE)

Guido Schlüper

Which fundamental considerations you should take into account when designing your business model?

We will use examples to show you what impact this has for you as a provider, but also for users.

Operators Best Practice (DE)

Luisa Mangen

In this workshop, experienced users share practical tips and answer your questions to help others with their challenges. Learn first-hand how to achieve your goals more effectively. Get valuable insights to improve your operational work and communication.

B2C support, improve together (DE)

Luisa Mangen

This workshop provides an overview of B2C support, presents the current situation and manages the expectations between MOQO Managed and you as a car sharing provider. Together, problems will be identified, weaknesses uncovered and solutions developed to increase the efficiency and quality of support. The aim is to define clear action steps for improved cooperation.

Setup from scratch (DE / EN)

Guido Schlüper

Every beginning is difficult? No, but a little hard work is necessary.

When we hand over your new account to you, it needs to be filled with life. 

In this workshop, we will show you the first important steps in setting up your account.

From the master data, general terms and conditions, parking spaces and tariffs to the vehicle specifications, damage categories and provisioning.

Marketing: Integrate MOQO features (DE)

Kilian Baums

The continuous expansion of your customer base is fundamental to long-term growth as a sharing provider. In this workshop, you will find out what opportunities your sharing platform offers you and how you can make the most of them.

The challenge is to operate damage management processes efficiently and to implement them in a resource-saving manner. motum by RepairFix, a company for operational fleet management, introduces itself. Fleet managers who already use this service will report on their experiences and successes. This workshop invites participants to exchange knowledge and to present and discuss practical examples.

What are the biggest challenges that you as a car sharing provider face when it comes to fraud? Dive into the intricate details of fraud and uncover the specific pain points. How can we effectively combat fraud in the car sharing industry? Let's brainstorm together and devise innovative strategies to fortify the industry against fraudulent activities.

The workshop aims to help providers optimise their services through data-driven demand recognition and thus increase their monetisation. Innovative solutions such as BoschBox and carvaloo will be presented to detect damages and unwanted behaviour related to mobility services. Through practical case studies and discussions, alternative methods of monetisation through data will be explored to combat fraud and increase customer satisfaction.

"Mobility as a Service" enables a single application to provide access to various forms of mobility. 

This connection increases visibility and gives providers access to new customer groups.

This workshop invites all white label app owners to explore customization options and exchange ideas. This session focuses on gathering diverse ideas and preferences by actively involving everyone's opinion. Join us to shape the conversation and explore the possibilities of app customization.